Rapid technological advancements, growing competition and increased customer expectations have made a marketer’s job tougher than ever before. BMC (a business services management solution) is a BSM (Business Service Management) solution, includes BMC Business Service Support, Assurance & Automation as well as Service Enabling Architecture (BMC Atrium: discovers, models, and manages business and IT services and processes).
Advocates of BSM often use it to support a change from a culture which is very technology-focused to a position which understands and focuses on business objectives and benefits. Rather than supporting an internalized technology view, there is a shift to recognize and support customer needs and the delivery of value to business stakeholders including shareholders. A BSM initiative often underpins a shift in maturity for an IT department or service provider towards a more proactive and predictive operating model rather than the reactive and fire-fighting behavior which has been common in many IT operations. IT departments and Service Providers who reach this level of maturity often report improved relationships with their customers and business colleagues, being recognized as ‘Trusted Business Partners’ and ‘Competent Suppliers’ who deliver added business value rather than being considered a commodity or ‘Necessary Evil’.
Drive right up to entrepreneurship as the owner of a valet-parking service. Restaurants, hotels and convention centers can all use the services of a well-dressed, bonded parking staff. The key is having your own team of drivers to keep clients’ customers-and their cars-on the move.
You will also find that the account structure and names of services are different than those you are used to. However, this will certainly not affect but rather improve your user experience. With functions ranging from corporate audit and risk to HR and facilities management, we provide critical support to the business.
Fidelity Investments is more than a financial services firm. We are innovators. A market leader in defining investment strategies. Pioneers in developing cutting-edge technology solutions. We believe in giving back to our local communities, and are a committed voice for diversity and inclusion. As a privately-owned company, we have the autonomy to do things the right way. For our customers. For our employees.