Business Service Mapping

Business ServiceRapid technological advancements, growing competition and increased customer expectations have made a marketer’s job tougher than ever before. The benefits of a service-aligned approach to IT operations seem obvious. With a shift in emphasis to a business services perspective, we as an industry can go much further so that IT delivers on the promise of partnering with the business, speaking the same language as the business, and becoming a real bottom-line contributor to business results.

At CLBS you support our clients by taking on some of their daily tasks at busy, or stressful times. You are the ‘helping hand in the background’ that will be relied upon by our clients whenever they can’t take care of their incoming phone calls themselves personally. Your primary tasks will be the receipt and handling of customer enquiries by phone – regarding various topics and for various clients, therefore quick-thinking and multi-tasking skills will be required.

The European Commission recently conducted a study that identifies the formalities and the related costs imposed on certain businesses providing cross-border services. The study found that businesses engaging in cross-border service provision were confronted with significant administrative barriers and high costs in several EU countries.

At Eastern Bank, we believe that, in order to support the success of our business customers, we need to take the time to understand their unique challenges. Coordinate and integrate lending operations with break through scalable digital solutions from IBM. You can map business services after you complete the Service Mapping setup.

An error-free and efficient system is needed to optimize the productivity and growth of these vital industries; therefore Telkom Solution has developed an infrastructure solution to cater all your needs, the Digital Manufacture and Agribusiness Solution.