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Business ServiceWhether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. RICOH Lease Administration Services can continue to help customers reap benefits after the initial implementation. As leases often experience frequent turnover, a continued subscription helps companies maintain compliance, as well as continue to drive increased visibility into procurement processes. Through this ongoing partnership with Ricoh, businesses can be assured the cumbersome lease management process is managed with a strategic, holistic approach.

Business services are delivered to customers, supporting their needs, sometimes through the support for a business process or directly supporting a service or product delivered to end customers. A business service may be supported by one or more IT service(s), and may consist almost entirely of IT services especially where the IT service is directly customer-facing. Examples include online banking and online shopping.

While I was studying engineering, I was certain that I didn’t want to pursue my career in the same field. I was anxious about what I wanted to do and approached my uncle, who at the time was very happy with his business. He suggested that I try selling online. That idea caught my interest immediately and I got in touch with the Prione team. The moment I met them, I stopped feeling anxious as they explained everything in detail, gave complete assistance and the perfect launch to sell online. They ensured that I understand how to sell online properly, earn profits and constantly expand my business. Because I belong to a small city, I was really excited that I could sell nationally and expand my product categories in such a short time span.

The most important lessons:├é┬áServices will increasingly be procured together with products (hybrid services) and because of that complexity and the need to increase knowhow in procurement and products will increase more and more. This can’t be handled by procurement alone in the future. This will become more of a team effort, or even an empowerment and enablement of the experts that are the nearest to the customer need. Furthermore the service provider will have to tightly integrate with the customers value stream. Most important learning was that the researcher found is no pattern to procure business services nor a tool yet, that supports it.

We have found Tricor to be a professional and dynamic group. Their knowledge and value added services truly benefit the client. We first started out relationship with Tricor in year 1996. It is reassuring to know that we can count on the helpful and experienced staff to ensure our secretarial works are always in order and prepared on time. They have been quick and efficient in answering all our technical queries.